Last updated: 1 November 2026
Every Lafangey product is printed specially for you after you order. Because of this, we do not accept returns or exchanges for change of mind or wrong size selection. Please check the size chart before ordering.
Damaged, defective, misprinted or wrong item
If your order arrives damaged, misprinted, defective, or is not the item you ordered, we will send a free replacement or give you a full refund, whichever you prefer.
- Email us at hey@lafangey.com within 48 hours of delivery.
- Include your order number, clear photos of the issue, and an unboxing video if you have one.
- The product must be unused and unwashed.
We confirm your replacement or refund within 2 business days of verifying the issue. You don't need to pay for any return shipping.
Cancellations
You can cancel an order within 12 hours of placing it by emailing us with your order number. After that, your order has usually gone into printing and cannot be cancelled. Cancelled orders are refunded in full.
Refund method and timeline
All orders are prepaid. Approved refunds go back to your original payment method (UPI, card, net banking or wallet) through Razorpay within 5–7 business days. Your bank may take a few extra days to show it.
Undelivered orders
If a parcel comes back to us because of an incorrect address or because nobody could receive it, we will contact you to arrange reshipping to the correct address.
Who runs Lafangey
Lafangey is a brand of Orrizon Ventures, a sole proprietorship.
Location: Rajasthan, India
Email: hey@lafangey.com
GSTIN: 08ASOPR1752L2Z2
Udyam Registration: UDYAM-RJ-17-0703787
Grievance Officer
As required under the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023:
Designation: Grievance Officer, Orrizon Ventures
Email: hey@lafangey.com
Location: Rajasthan, India
We acknowledge every complaint within 48 hours and resolve it within 30 days of receipt.